Employment & Careers
Updated 03/24/23
We are GROWING!
Seeds of Literacy is run by a very small team thanks in large part to a veritable army of volunteers. Each member of the staff is curious, creative, and passionate about Adult Literacy. They aren’t afraid to jump in and assist in other areas. They are expert problem-solvers and trouble-shooters, and they value clear communication to make the operation work. If these are qualities you possess and you are interested in joining the Seeds Family, check out our job postings below.
READ: What Makes An Employee Successful? Interview with President Bonnie Entler
Review our organization’s COVID Response & Workplace Precautions.
*All Seeds of Literacy staff are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.*
***BENEFITS BEYOND COMPENSATION***
Full-time employees are eligible for a robust benefits package which includes:
- Medical, Dental, and Vision (includes majority-paid premiums by the employer: employee weekly contribution less than $30.)
- Flexible Health Spending Account
- 401(k) + match
- Life and Disability Insurance
- 17 Paid Holidays (Indicated by Offices Closed)
- Paid Vacation Days
- Paid Sick Days
The benefits package has a monetary value equivalent of an additional 30% of the employee’s salary.
Some positions may offer flexible schedules after 90 days of exemplary performance, and all staff enjoy a variety of free books from our many wonderful donors.
Please read each description carefully before applying. Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed below, it remains unfilled.
***None of our positions are remote. We are located in Cleveland, Ohio. Relocation not provided.***
Front Desk Officer (full-time, Seeds EAST)
Hours: Full-Time
- Monday through Friday
- 8:30am – 5pm
Salary
- $32,000 – $36,000
- Robust benefits package – See Above for details
Location
- Seeds East: 13815 Kinsman Rd. Cleveland, OH 44120
- On-site, secured parking lot.
Summary
The Front Desk Officer (FDO) welcomes and graciously greets and directs all stakeholders. This includes notifying appropriate staff members of arrivals. The FDO provides program information to prospective tutors and students. The Front Desk Officer maintains the multi-line phone systems.
A person most likely to be successful in this position is:
- An empathetic and energetic person who is excited to help others achieve their goals.
- Someone who is able to work with people of different backgrounds and abilities.
- A person who is comfortable and/or has experience working with diverse groups.
- A creative and curious person who can help maintain and organize the site
- Someone who can communicate effectively with a non-judgmental approach and style.
- A team player who is willing to dive in and assist with other related tasks.
- A person who is highly motivated, understands their role, and can jump right in.
Some Job Functions:
Provide technical support and guidance to callers
(Onto Zoom for Virtual Classroom)
- calmly walk the caller through the process
- assist with troubleshooting
- transfer calls to the Zoom room when video is unavailable
Provide administrative support
- conduct timely data entry into various databases (LACES, Excel, Google Sheets)
- ensure accuracy of data
- maintain inventory of office and program supplies
- assist with directing on-site volunteers.
- may be involved in implementation of special events or department-specific projects and seasonal program changes
- other duties as assigned based on need
Qualifications:
- High school Diploma/GED required (Associate’s degree preferred)
- Excellent working knowledge of Microsoft Office (Excel and Word) & Google Suite (Sheets & Docs)
- Extreme attention to detail for flawless data-entry
- Strong interpersonal skills – ability to calm anxious callers by instilling confidence
- Ability to manage time and multi-task effectively
- Ability to maintain confidential of sensitive information
All Seeds of Literacy staff are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.
To apply for this position, use INDEED. If, and only if, the posting is no longer on Indeed, email your resume and cover letter to communication@seedsofliteracy.org. The position remains open as long as this listing remains on our site.
Front Desk Officer (part-time, Seeds WEST)
Hours: Part-Time ~ 12 hours a week
- Monday through Thursday
- 5:00pm – 8:00pm
Salary
- $14.00 – $17.00 per hour
Location
- Seeds West: 3104 W. 25th Street, Cleveland 44109
- On-site, secured parking lot
Summary
The Front Desk Officer (FDO) welcomes and graciously greets and directs all stakeholders. This includes notifying appropriate staff members of arrivals. The FDO provides program information to prospective tutors and students. The Front Desk Officer maintains the multi-line phone systems.
A person most likely to be successful in this position is:
- An empathetic and energetic person who is excited to help others achieve their goals.
- Someone who is able to work with people of different backgrounds and abilities.
- A person who is comfortable and/or has experience working with diverse groups.
- A creative and curious person who can help maintain and organize the site
- Someone who can communicate effectively with a non-judgmental approach and style.
- A team player who is willing to dive in and assist with other related tasks.
- A person who is highly motivated, understands their role, and can jump right in.
Some Job Functions:
Provide technical support and guidance to callers
(Onto Zoom for Virtual Classroom)
- calmly walk the caller through the process
- assist with troubleshooting
- transfer calls to the Zoom room when video is unavailable
Provide administrative support
- conduct timely data entry into various databases (LACES, Excel, Google Sheets)
- ensure accuracy of data
- maintain inventory of office and program supplies
- assist with directing on-site volunteers.
- may be involved in implementation of special events or department-specific projects and seasonal program changes
- other duties as assigned based on need
Qualifications:
- High school Diploma/GED required (Associate’s degree preferred)
- Excellent working knowledge of Microsoft Office (Excel and Word) & Google Suite (Sheets & Docs)
- Extreme attention to detail for flawless data-entry
- Strong interpersonal skills – ability to calm anxious callers by instilling confidence
- Ability to manage time and multi-task effectively
- Ability to maintain confidential of sensitive information
All Seeds of Literacy staff are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.
To apply for this position, use INDEED. If, and only if, the posting is no longer on Indeed, email your resume and cover letter to communication@seedsofliteracy.org. The position remains open as long as this listing remains on our site.
College Internships
Gain real-world experience at Seeds!
NON-PROFIT GENERALIST INTERN
This opportunity is project-based and will rotate throughout departments for full exposure to the management of a literacy-focused nonprofit organization. Interns will work with leadership positions on volunteer engagement, grant research, social media advertising, community partnerships, and any special events.
Potential projects could include:
- creation of satisfaction surveys and compiling feedback of current and past volunteers
- developing lists of social media handles for local, regional, and national government officials, literacy agencies, and referral sources
- brainstorming and creation of social media campaign and content ideas to achieve student recruitment goals
- identify potential partnerships in key sectors: workforce, health, post secondary ed, training, and work to develop a referral system to produce a resource to be given to students at graduation
- assist with logistics and execution of special events (tutor training, professional development workshops, etc)
Qualifications
- Undergraduate senior or above, pursuing nonprofit management, education, social work, or other related field
- Writing samples demonstrating excellent communication skills
- Skilled at listening and responding effectively
- Skilled using Google Suite (Drive, Docs, Sheets, Slides, Forms), Microsoft Office (Word, Excel, Powerpoint), and the ability to learn new software
- Working knowledge of social media advertising preferred
Perks
- Flexible hours typically Monday through Friday, 8:30pm – 5pm
- Free books!
TO APPLY: For consideration, please email a letter of interest, along with any writing samples, to christinelee@seedsofliteracy.org.
*All Seeds of Literacy staff and volunteers are required to be vaccinated against COVID-19. Requests for medical and/or religious exemptions from the vaccination requirement will be considered on an individual basis, to the extent required by law.*